I had the most amazing time with these guys, from welcome to exit. Eoin was such a great coach and explained everything to keep us safe (+1 for the beautiful... read more Irish accent). Such a thrill, and I would recommend it to everyone! But, enough about Eoin. The river was absolutely wild and definitely not like your typical theme park ride. There is a real danger, yes, but their guidance throughout is amazing. All possible issues and their solutions are discussed on the ground, so there are no surprises; thankfully, they didn't need to practise these in real life. The guides are super knowledgeable of the river and any possible hazards it may present. There is both a separate person in a rescue raft and a photographer on land, who are both super friendly, so we all felt safe as a movie star. Even though it was raining, I felt super warm in their supplied wetsuit. In fact, I only felt cold getting out of it. So, definitely an all-weather adventure. Don't worry about the rain. I'd much rather have some raindrops on me beforehand than drop into the river dry. Recommend 100%! …

  What an amazing experience. Great staff, very skilled and knowledgeable. Enjoyed and Will book again in a few months. Cannot recommend enough.

  My partner and I did this on the 27-2-22 and I was so nervous during the detailed induction lead by the very cool Elvis but he was so informative and... read more I knew he was an expert so I went ahead. I am sooooo glad I did. What an incredible experience. Elvis was so attentive and entertaining. He made us all laugh and feel safe. During the experience we were close with the other rafts from same company and all the other staff were always checking on each person and making the joining so enjoyable. We all felt super safe as they also had 2 men on kayaks who kept a close eye and were on hand if anything was to go wrong which nothing did. It was such a thrill going down the falls and the big drop at the end wooowwww. They also allowed us to have a swim where the water was safe so that was a bonus. Elvis suggested some different seating positions to maximise the fun and elevate the experience which we enjoyed throughly. Pete greeted us so warmly and honeslty every single staff member form the young guys helping with life jackets to the experts-Pete at front counter made us feel welcome and special. What an incredible team and more importantly such a fun bunch. Highly recommend this to anyone- live a little and enjoy something more than just sitting in a tub at Polynesian spa. I will never look at Rotorua the same again. Thanks Pete-Elvis and the whole team. We will be back.

  Awesome trip!
Super friendly and welcoming team.
Very conscious of our safety and made the whole trip fun.
Recommend you book right away!!

  So much fun! Guides Blue, Rob and Pete were very knowledgable and always put our safety first, but made sure we had heaps of fun rafting too. Such an adrenaline... read more rush!!

  This was my first time rafting and it was a grade 5 as well. I was so happy to go with this company. The staff were so friendly, cheerful and... read more very knowledgeable. Our guide was Alvis and he was so pleasant to be with. All the H&S stuff is explained before you go, life jackets tightened and if you're worried the water is cold, you can opt for a jacket. When we went we were told the water was a warm 23deg, but I still took a jacket. The water was indeed warm and I would've been fine without it 😂 you have the option to swim down one of the rapids, as well as a bit of swim time in a separate area as well. My first rafting experience was made so great by this company. The team work very hard to ensure a fun experience by all. Thank you. I would highly recommend this.

  Wicked trip! The guides were awesome and the rafting was such a rush! Rafting over the waterfalls was so cool :)

  The guide, Sam, went out of his way to make the trip as fun and exciting as possible. The whole team were friendly and inclusive.

  Brilliant experience, great tour guides with a awesome sense of humor and make the trip rememberable

  Excellent experience! Definitely recommend to anyone. It was my first time rafting and the guys at Kaituna Cascades made it super easy for me to understand as well as have... read more some good laughs. The customer service was awesome, real great guys over there.
I drove up from Auckland and it was totally worth the trip, 100% worth it!!
I felt really safe and had a great time 10/10
Went early in the morning and it was a great start to the day too haha.